Cookie Policy
Understanding how we use cookies to improve your Pizza Ranch experience
1. Introduction
Welcome to Pizza Ranch's Cookie Policy! This policy explains what cookies are, how we use them on our website (pizz-ranch.digital), and your choices regarding their use. When you visit our website or use our online ordering system, you're agreeing to the use of cookies as described in this policy.
This Cookie Policy should be read alongside our Privacy Policy, which provides more details about how we collect and use your personal information. By continuing to browse our site, you consent to our use of cookies in accordance with this policy.
As a food service business, we use cookies to enhance your ordering experience, remember your preferences, and provide location-based services for delivery. Your privacy and trust are important to us, and we're committed to being transparent about our cookie practices.
2. What Are Cookies
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They're widely used to make websites work more efficiently and provide information to website owners about how users interact with their sites.
Think of cookies as digital sticky notes that websites leave on your device to remember things about you - like your preferences, login status, or items in your shopping cart. They don't harm your device and don't contain viruses or malware.
Types of Cookies by Duration:
Session Cookies
These are temporary cookies that are deleted when you close your browser. They help us maintain your session while you browse our site and place orders.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They remember your preferences between visits, such as your delivery address or menu preferences.
Types of Cookies by Origin:
First-Party Cookies
These are set directly by Pizza Ranch's website (pizz-ranch.digital) and can only be read by our site.
Third-Party Cookies
These are set by external services we use, such as Google Analytics or Facebook, to provide additional functionality or track website performance.
3. Why We Use Cookies
Pizza Ranch uses cookies to provide you with the best possible online experience and to improve our food delivery and ordering services. Here's how cookies help us serve you better:
Essential Website Functionality
Cookies enable basic website features like maintaining your session, remembering items in your cart, and processing your orders securely.
Performance Improvement
We analyze how visitors use our site to identify and fix problems, optimize loading times, and improve the overall user experience for ordering food online.
Personalization
Cookies help us remember your preferences, such as your favorite menu items, delivery address, and dietary restrictions, making future orders faster and easier.
Location-Based Services
For food delivery services, we use location cookies to estimate delivery times, find the nearest Pizza Ranch location, and provide accurate service availability.
Analytics and Statistics
We track website usage patterns to understand popular menu items, peak ordering times, and customer behavior to improve our services.
Marketing and Advertising
Cookies help us show you relevant advertisements about our food offers and promotions both on our website and on other sites you visit.
4. Types of Cookies We Use
Below is a detailed breakdown of the specific cookies used on Pizza Ranch's website, organized by category and purpose:
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Pizza Ranch | Maintains user session and shopping cart | Session | Browser session |
| csrf_token | Pizza Ranch | Security protection against cross-site attacks | Session | Browser session |
| cookieConsent | Pizza Ranch | Remembers your cookie consent preferences | Persistent | 1 year |
| cart_items | Pizza Ranch | Stores items added to your order cart | Persistent | 7 days |
| delivery_zone | Pizza Ranch | Remembers your delivery location for service availability | Persistent | 30 days |
4.2 Performance/Analytics Cookies
These cookies collect information about how you use our website, helping us improve performance and user experience.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and sessions | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes unique users | Persistent | 24 hours |
| _gat_gtag | Google Analytics | Throttles request rate to prevent spam | Persistent | 1 minute |
| _ga_[container-id] | Google Analytics 4 | Tracks user interactions and conversions | Persistent | 2 years |
| pr_analytics | Pizza Ranch | Internal analytics for menu performance tracking | Persistent | 90 days |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| user_preferences | Pizza Ranch | Stores user preferences for menu display and filtering | Persistent | 1 year |
| dietary_restrictions | Pizza Ranch | Remembers dietary preferences and allergen information | Persistent | 6 months |
| favorite_items | Pizza Ranch | Stores frequently ordered menu items | Persistent | 1 year |
| delivery_address | Pizza Ranch | Remembers your delivery address for faster checkout | Persistent | 90 days |
| language_preference | Pizza Ranch | Stores language and region settings | Persistent | 1 year |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests, and to limit the number of times you see an advertisement.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Facebook Pixel for tracking conversions and remarketing | Persistent | 90 days | |
| _fbc | Facebook click identifier for attribution | Persistent | 90 days | |
| pr_marketing | Pizza Ranch | Tracks promotional campaign effectiveness | Persistent | 30 days |
| Google Ads | Tracks ad conversions and enables remarketing | Persistent | 90 days | |
| email_campaign | Pizza Ranch | Tracks email marketing campaign performance | Persistent | 30 days |
5. Third-Party Cookies
Pizza Ranch works with trusted third-party services that may set their own cookies on your device. These partners help us provide better service and analyze our website performance:
Google Analytics
We use Google Analytics to understand how visitors interact with our website, which pages are most popular, and how we can improve the user experience. Google Analytics uses cookies to track user behavior across sessions and devices.
Privacy Policy: https://policies.google.com/privacy
Facebook Pixel
We use Facebook Pixel to track conversions from Facebook advertisements, optimize our ad targeting, and create custom audiences for remarketing our food offerings.
Privacy Policy: https://www.facebook.com/privacy/policy
Google Ads
Google Ads cookies help us measure the effectiveness of our advertising campaigns and show you relevant ads for Pizza Ranch on Google and other websites.
Privacy Policy: https://policies.google.com/technologies/ads
Payment Processors
Our payment partners may use cookies to secure transactions and prevent fraud during the checkout process for your food orders.
6. Cookie Duration
Different cookies have different lifespans depending on their purpose. Here's a breakdown of how long various cookies remain on your device:
| Cookie Category | Typical Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Maintain your current browsing session and cart contents |
| Short-term (1 day) | 24 hours | Daily analytics and temporary preferences |
| Medium-term (30-90 days) | 1-3 months | Delivery preferences, marketing campaigns, user behavior |
| Long-term (1-2 years) | 1-2 years | User identification, long-term preferences, analytics trends |
| Consent Cookies | 1 year | Remember your cookie consent choices |
7. How to Manage Cookies
You have several options for controlling cookies on your device. You can manage cookies through your browser settings, our cookie consent tool, or third-party opt-out mechanisms.
7.1 Browser Settings
All modern browsers allow you to control cookie settings. Here are step-by-step instructions for the most popular browsers:
Google Chrome
- Click the three dots menu in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie setting:
- Allow all cookies
- Block third-party cookies in Incognito
- Block third-party cookies
- Block all cookies
- To view and delete existing cookies, click "See all cookies and site data"
Mozilla Firefox
- Click the hamburger menu (three lines) in the top right
- Select "Settings"
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data", choose your setting:
- Standard (blocks known trackers)
- Strict (blocks more trackers but may break some sites)
- Custom (create your own blocking rules)
- Click "Manage Data" to view and delete specific cookies
Safari (macOS)
- Open Safari and click "Safari" in the menu bar
- Select "Preferences"
- Click the "Privacy" tab
- Under "Cookies and website data", choose:
- Always allow
- Allow from websites I visit
- Allow from current website only
- Always block
- Click "Manage Website Data" to view and remove specific cookies
Microsoft Edge
- Click the three dots menu in the top right
- Select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and data stored"
- Choose your cookie setting:
- Allow all cookies
- Block only third-party cookies
- Block all cookies
- Click "See all cookies and site data" to manage individual cookies
7.2 Third-Party Opt-Out Links
You can opt out of specific third-party tracking services we use:
Google Analytics Opt-Out
Install the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
Facebook Ad Preferences
Manage your Facebook ad settings: https://www.facebook.com/ads/preferences
Google Ads Settings
Control Google ad personalization: https://adssettings.google.com/
7.3 Our Cookie Consent Tool
When you first visit Pizza Ranch's website, you'll see a cookie consent banner. You can:
- Accept all cookies for the full website experience
- Reject non-essential cookies (some features may be limited)
- Customize your cookie preferences by category
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by clearing your browser cookies and revisiting our site.
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may affect your experience on Pizza Ranch's website. Here's what might not work properly:
Essential Functionality Issues
Without essential cookies, you may experience problems with:
- Adding items to your shopping cart
- Completing online food orders
- Staying logged into your account
- Accessing secure areas of the website
Reduced Personalization
Disabling functionality cookies means:
- We won't remember your delivery address
- Your menu preferences will reset each visit
- Dietary restrictions won't be saved
- You'll need to re-enter preferences every time
Limited Service Improvement
Without analytics cookies:
- We can't track which menu items are most popular
- Website performance issues may take longer to identify
- We can't optimize the ordering process based on user behavior
9. Do Not Track Signals
Some browsers have a "Do Not Track" feature that lets you tell websites you don't want your online activities tracked. Currently, there's no universal standard for how websites should respond to Do Not Track signals.
Pizza Ranch's website currently doesn't respond to Do Not Track signals, but you can control tracking through the cookie consent options we provide and through your browser's cookie settings.
To enable Do Not Track in your browser:
- Chrome: Settings > Privacy and security > Cookies and other site data > Send a "Do Not Track" request
- Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
- Safari: Preferences > Privacy > Website tracking > Ask websites not to track me
10. Updates to This Policy
Pizza Ranch reserves the right to update this Cookie Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will:
- Post the updated policy on our website with a new "Last Updated" date
- Notify you through a prominent notice on our website
- Send email notifications to registered users (if applicable)
- Request new consent if required by law
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about our use of cookies, or if you need help managing your cookie preferences, please don't hesitate to contact us:
Pizza Ranch Contact Information
Email: [email protected]
Phone: +21 273 764 5783
Address: 261 S 21st St, Philadelphia, PA 19103, USA
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
When contacting us about cookies, please include:
- Your specific question or concern
- The browser and device you're using
- Any error messages you've encountered
- The pages you were visiting when the issue occurred
12. More Information
For more information about cookies and online privacy, you can visit these helpful resources:
- All About Cookies - Comprehensive information about cookies
- Cookies & You - Easy-to-understand cookie explanations
- ICO Cookie Guide - UK Information Commissioner's Office guidance
- Chrome Cookie Help - Google's cookie management guide
- Firefox Cookie Help - Mozilla's cookie information
Thank you for taking the time to understand our Cookie Policy. At Pizza Ranch, we're committed to transparency and giving you control over your online experience while serving you the best food and service possible!